Privacy Policy for KOZAK Air Conditioning & Refrigeration
Introduction
KOZAK Air Conditioning & Refrigeration (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data when you visit our website, use our services, or interact with us in any other way.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, address, email address, phone number, and payment information when you make a purchase, request a service, or contact us.
- Technical Data: When you visit our website, we may automatically collect information about your device and how you interact with our site, including IP address, browser type, pages visited, and the time of your visit.
- Service Usage Data: Information about the services you request or have received from us, including maintenance history, repairs, and service preferences.
How We Use Your Information
We use the information collected to:
- Provide and manage our HVAC services, including scheduling, billing, and customer support
- Process payments and fulfill service requests
- Improve our products, services, and customer experience
- Send promotional offers, updates, and other marketing materials (if you have opted in to receive these communications)
- Comply with legal obligations and resolve disputes
Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services, such as payment processors, IT support, and marketing companies.
- Legal Authorities: When required to comply with legal obligations, such as responding to subpoenas or court orders.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of receiving marketing communications from us
To exercise these rights, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and we encourage you to review it periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
KOZAK Air Conditioning & Refrigeration
(239) 539-2779
[email protected]
